Exchange & Return Policy

Become a seller in just a few hassle-free steps! Get your quotation now by submitting your watch's informationhereor by emailing artfulbag@fjktkj.com. Be sure to include your watch's brand, model, reference number, and year of purchase, as well as clear photos and a description of its condition. Please note that your watch must come with its original papers to be considered for consignment.

Our Watch Specialists will get back to you within 48 hours on weekdays (Monday to Friday, HKT).

You can drop off your watch at our Landmark store in Hong Kong or send it to us via your preferred courier service.

Once your watch has sold and the buyer return period is over (7 calendar days), we will wire your payment within 48 hours. See Wristcheck’s return policyhere.

Wristcheck is a consignment platform – we do not buy watches from customers outright.

The minimum consignment period at Wristcheck is 90 calendar days. If you wish to have your timepiece returned within the minimum consignment period, please note that we charge an administrative fee of US$1,000. (HK$7,800).

This fee covers the cost of authentication, professional photography, marketing, and in-store handling, display and storage.

Not at the moment! With our concierge consignment service, we need to physically examine all watches consigned to us to guarantee their authenticity and showcase their genuine condition to potential buyers visiting our Landmark boutique. In the future, we will be opening an express consignment service where you can list a watch via Wristcheck without sending us a physical watch until it has sold. Stay tuned!