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FAQs

FAQS

Please read our FAQ for our most commonly asked questions, if for any reason your question isn’t covered feel free to reach out to us
artfulbag@fjktkj.com
WHEN WILL MY ORDER BE PROCESSED?
We process orders between Monday and Friday. Orders will be processed within 1 business days from the order date. Products will be shipped the day after processing. Please allow extra time for your order to be processed during the holidays and sale seasons. Please note that we don't ship on weekends.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER
Shipping times vary depending on location
USA: 8-15 business days
WHAT METHODS OF PAYMENT ARE ACCEPTED, IS IT SECURE? 
All payments and information are secure. We accept Visa, Amex, and MasterCard, Discover, and more.
WHAT IS YOUR REFUND AND RETURN POLICY?
We prioritize delivering the best service to each and every customer. Therefore, we offer a 100% customer satisfaction guarantee. Our refund policy on products lasts 14 days. 

DO YOU SHIP ORDERS TO THE UK & EU? IF SO, HOW WILL ORDERS BE SHIPPED?
Yes, we ship to the UK & EU. 

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